Privacy Policy and Terms of Service
Last updated: August 12, 2025
Who we are
Suggested text: This website is owned and operated by Edificus.
Website address: https://edificus.com
Contact email: info@edificus.com
We provide website design and development services, along with related digital solutions.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information we collect
Suggested text: When you use our site or purchase our services, we may collect:
- Personal Information: name, email address, phone number, billing address.
- Payment Data: processed exclusively by our payment provider Stripe. We do not store full credit card numbers on our servers.
- Technical Data: IP address, browser type, operating system, and cookies.
- Transaction Data: purchase history, billing details, and services acquired.
How we use your information
- Process and manage payments.
- Deliver the services you purchased.
- Communicate with you for support, updates, and billing.
- Comply with legal, tax, and accounting requirements.
- Prevent fraud and improve site security and performance.
Payments and No-Refund Policy
Suggested text: All payments made on edificus.com are final and non-refundable. This includes deposits, custom design work, subscriptions, retainers, and any service provided, unless otherwise required by applicable law.
Payments are processed securely through Stripe. By paying for services, you acknowledge that deliverables are customized and accept our no-refund policy. If you open a dispute with your bank or Stripe, you agree that Edificus may provide evidence of delivery and communication to resolve the dispute.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: We share your data only with:
- Stripe for payment processing (see their privacy policy).
- Legal authorities when required by law or to respond to subpoenas.
- Technical and service providers necessary to operate the site (hosting, email delivery, analytics, backups).
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Transaction and billing records are retained for as long as required by applicable tax and accounting laws. User accounts and profile data remain active until you request deletion. We may retain anonymized or aggregated data for analytics.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise your rights, email info@edificus.com with the subject line “Data Protection Request”. We will respond within a reasonable time as required by applicable law.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service. Payment details are transmitted to and processed by Stripe; for more information see Stripe’s Privacy Policy.
Security
Suggested text: We use SSL/TLS encryption for data in transit and follow industry-standard practices to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but maintain reasonable administrative, technical, and physical safeguards.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, contact us at info@edificus.com.
Changes to this policy
Suggested text: We may update this Privacy Policy and Terms of Service from time to time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this policy periodically.
Full Terms & Conditions
The following Terms & Conditions govern your use of Edificus services and any purchase or contract for website design, development, or related services on edificus.com. By using the site or ordering services, you agree to these Terms.
1. Acceptance of Terms
By accessing or using our website or services you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must not use our services.
2. Services
Edificus provides website design, development, hosting configuration (if agreed), and related digital services. The scope of work, deliverables, milestones, and timelines will be set out in a separate proposal, order confirmation, or service agreement.
3. Client responsibilities
- The client must provide timely feedback, content, images, credentials, and approvals required to complete the project.
- Delays caused by the client (including late provision of materials or approvals) may delay delivery and are not the responsibility of Edificus.
4. Payment terms
Unless otherwise agreed in writing: (a) a deposit is required to commence work; (b) final payment is due before final delivery or transfer of files; (c) invoices not paid within agreed terms may incur late fees or suspension of services.
5. No refunds and chargebacks
All payments are final and non-refundable. By contracting Edificus, you accept this no-refund policy. In the event of a payment dispute, you agree to contact Edificus at info@edificus.com and allow at least 5 business days for Edificus to investigate and respond before initiating a chargeback or dispute with Stripe, your card issuer, or bank.
If you initiate a chargeback or dispute before contacting us or before the 5 business day period, you may be subject to project suspension and additional dispute-handling fees. Edificus will provide supporting documentation to Stripe or your bank when disputes arise.
6. Revisions and scope changes
Project quotes include a defined number of revision rounds. Additional changes or out-of-scope requests may incur extra charges and will be quoted separately.
7. Delivery and timelines
Edificus will use commercially reasonable efforts to meet agreed deadlines. Delivery dates are estimates and may be affected by client delays, third-party providers, or events beyond our control.
8. Intellectual property
All custom work (designs, code, copy) remains the property of Edificus until full payment is received. Upon full payment, Edificus transfers the rights specified in the project agreement to the client for the intended use. Third-party assets (fonts, libraries, stock imagery) remain subject to their original licenses.
9. Warranties and disclaimers
Edificus provides services “as is” and does not warrant uninterrupted or error-free operation. Except where required by applicable law, Edificus disclaims all other warranties, expressed or implied.
10. Limitation of liability
To the maximum extent permitted by law, Edificus will not be liable for indirect, incidental, consequential, or punitive damages. In no event shall Edificus’s total liability exceed the total fees paid by the client for the particular service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold Edificus, its employees and contractors harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your breach of these Terms, your content, or your violation of law.
12. Dispute resolution and governing law
Any dispute arising from or relating to these Terms or the services must first be raised in writing to info@edificus.com. Parties will attempt in good faith to resolve the dispute within 30 days.
If the dispute remains unresolved, you and Edificus agree to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in the State of Florida, USA. You and Edificus each waive any right to a jury trial and to participate in a class action.
13. Stripe dispute clause
Because our services are custom and digital, you agree to contact Edificus and allow the 5-business-day resolution window before filing a Stripe dispute or chargeback. Edificus will provide Stripe with evidence of delivery, acceptance, and communication to contest any fraudulent chargeback.
14. Termination
Edificus may suspend or terminate services for non-payment, breach of these Terms, or illegal activity. Termination does not relieve the client of outstanding payment obligations for work already completed.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Entire agreement
These Terms, together with any signed service agreement or proposal, constitute the entire agreement between you and Edificus regarding the services and supersede prior agreements.
Contact information
If you have questions about this Privacy Policy or these Terms & Conditions, contact us at: info@edificus.com or visit https://edificus.com.
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